Privacy Policy

Last updated: 17 September 2026

This policy applies to the RLD ALTIMA property information and enquiry website. This is a property marketing website, rather than the developer's official website. For operator details, please contact the enquiry team using the contact details below.

1. Information collected

When you submit an enquiry, we collect the details you provide, such as your name, telephone number, email address where requested, preferred property configuration and enquiry message. We also record the enquiry time, page or enquiry source, and campaign information such as UTM parameters and Google or Meta advertising click identifiers when available.

Our website and hosting services may process technical information such as IP address, browser, device information and access logs. Where Meta conversion reporting is enabled, the website may also use IP address, browser information and Meta browser or click identifiers to report an enquiry conversion.

2. How information is used

We use enquiry details to respond to your request, provide property information, pricing and availability, arrange site visits, and manage follow-up about the property you enquired about. Technical and campaign information helps us operate and secure the website, understand enquiry sources and measure advertising performance.

3. Who receives information

Information may be accessed by the website operator and its enquiry team, the relevant channel partner or developer sales team handling your request, and service providers supporting hosting, communication and customer relationship management. Enquiries may be sent to LeadRat CRM for follow-up and record keeping. These services may process information outside your location.

Google tags configured through Google Tag Manager may process information for analytics and advertising measurement. Where Meta Conversions API is enabled, enquiry conversion information may be sent to Meta, including hashed contact identifiers and technical identifiers. Hashing does not make this information anonymous. We may also disclose information where required by applicable law or to protect legitimate rights and website security.

4. Cookies, local storage and advertising tools

The website uses cookies for functions such as request security. It may store campaign attribution in your browser's local storage and use session storage for website interactions. Google Tag Manager and configured advertising or analytics tags may use cookies and similar technologies to measure visits and conversions.

You can block or clear cookies and website storage through your browser settings; some functions may be affected. Browser controls do not prevent information you submit in an enquiry from being processed on our server. For information about third-party processing, see Google's Privacy Policy, how Google uses business data and Meta's Privacy Policy.

5. Contact preferences

Submitting an enquiry requests a response about that property through the contact details you provide. You can withdraw your request for further contact by telling the representative who contacts you or by using the contact details below. This notice does not provide blanket permission for unrelated marketing.

6. Retention and security

Enquiry records are retained for enquiry handling, necessary business records and applicable legal obligations. The appropriate retention period depends on the purpose and any legal requirements. Contact us to request deletion of information that is no longer needed. We use safeguards intended to protect information, but no online transmission or storage system is completely secure.

7. Your requests

You may contact us to request access to, correction of or deletion of your enquiry information, withdraw permission for further contact, or raise a privacy concern. We may need to verify your identity before responding. Requests are handled subject to applicable law and any records we are required to retain.

8. Children and external websites

This website is intended for adults making property enquiries. If a child has provided personal information, please contact us to request its removal. Links to WhatsApp, map services, developer websites and other external services are governed by those services' own policies.

Contact us

RLD ALTIMA enquiry helpline: +918925917850. Please mention this website and whether your request concerns privacy, contact preferences or these terms.

Changes to this policy

Updates will be published on this page with a revised date. Check this page for the current version.